km888 Privacy Policy — How Your Personal Data Is Handled in the Philippines

Our Privacy Commitments to You

Last updated: 2025. This policy applies to all registered km888 members accessing the platform from the Philippines.

1. Information We Collect

When you create a km888 account or interact with the platform, we collect certain personal information in order to verify your identity, process transactions, and provide a safe gaming environment. The types of information we may collect include your full name, date of birth, registered email address, mobile number, and payment details such as your GCash account or local bank information used for PHP deposits and withdrawals. We also collect technical data including your device type, operating system, IP address, browser type, and session activity on the platform. This technical data helps us detect suspicious activity, prevent fraud, and ensure that the mobile experience is smooth and secure for every Filipino member. When you contact our support team, any information you provide in those communications is also retained for quality and compliance purposes.

2. How We Use Your Information

The personal data we collect is used solely for purposes that are necessary to operate the platform lawfully and effectively. Your identity information is used to verify eligibility, comply with age verification requirements for players in the Philippines, and maintain the integrity of our one-account-per-person policy. Payment information is processed to facilitate PHP deposits and withdrawals through your chosen local payment channel. Technical data is used to monitor platform security, investigate any anomalies, and improve the overall mobile and desktop experience. We may also use your email address or mobile number to send you account-related notifications, security alerts, or updates about changes to our policies. km888 does not use your personal data for targeted advertising and does not sell or rent your information to any third party for marketing purposes.

3. Sharing of Personal Data

km888 will not share your personal information with external parties except in the specific circumstances described here. We may share data with payment processors and financial institutions operating in the Philippines when this is required to complete your deposit or withdrawal transactions. In situations where we are legally obligated to do so — such as responding to a valid court order, regulatory inquiry, or anti-money-laundering investigation — we may disclose relevant account information to the appropriate Philippine authorities. Third-party service providers who assist with platform operations, such as identity verification services or fraud detection tools, may also access limited data strictly for the purpose of providing those services to us. All such providers are bound by confidentiality obligations and are not permitted to use your data for any purpose beyond what is necessary to serve km888 and its members.

4. Data Storage and Retention

Your personal data is stored on secured servers using industry-standard encryption and access controls. Access to member data is restricted to authorised km888 personnel and service providers who require it for legitimate operational purposes. We retain your account information for as long as your account is active and for a minimum period after closure as required by Philippine financial regulations and anti-money-laundering laws. If you request deletion of your account, we will remove or anonymise your personal information to the extent permitted by law, retaining only the records we are legally required to keep. You may contact our support team at [email protected] to enquire about the specific retention period applicable to your data.

5. Cookies and Mobile Data

km888 uses cookies and similar technologies to keep your session active, remember your preferences, and monitor platform performance. Cookies are small text files stored on your device that allow the platform to recognise your browser across visits. We do not use cookies to track your activity on third-party websites. If you access km888 through a mobile browser or the downloadable app, certain device-level permissions may be requested — such as storage access — solely for the purpose of enabling platform features. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of some platform features. Our use of cookies is limited strictly to what is necessary for the platform to function correctly and securely.

6. Your Rights as a Data Subject

As a member of km888 and a resident of the Philippines, you have rights over your personal data under applicable Philippine data privacy law. You have the right to request access to the personal information we hold about you, to correct any inaccurate details, and to request deletion of data that is no longer required for a legitimate purpose. You also have the right to object to certain types of processing and to withdraw any consent you have previously given, where processing is based on consent. To exercise any of these rights, please contact our support team by email at [email protected] with a clear description of your request and your account details for verification. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under Philippine data protection requirements.

7. Updates to This Policy

km888 may revise this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal obligations. When significant changes are made, we will notify registered members via a platform notice on next login or by email to the address on file. The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically, especially after logging in for the first time following a long absence. Continued use of the km888 platform after any updated privacy policy takes effect constitutes your acknowledgement of the changes. If you have questions about a specific change, our support team is available to help clarify.